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Enabling your payments could be just one phone call away…

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Enable Payments genuinely cares about its clients. Our Business Consultants manage your account throughout your whole payments journey with us. We will regularly look at your account and be sure to inform you of available products and upgrades. We will help you to adapt as your sector and the payment landscape changes.

Amazing

Enable cut out a lot of the unnecessary fees from our previous provider whilst updating our machine to the latest technology. We now receive our payments the next day. The after sales support to assist in getting us PCI compliant and to deal with any queries has been greater piece of mind.

Ross Butterworth, Dales Automotive

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Answers to enabling your payment’s questions

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All our products offer PCI compliant payments and point-to-point encryption as standard.

One of our payments consultants will do a site visit to give a tailored quote and product recommendation. Once you decide to proceed we collect the required information and look to have you live and transacting in seven days.

What if i'm in a contract?

Your business consultant will assist in liaising with your existing provider and working out the best option to proceed. Options include Enable being able to pay off the existing contract.

97% of our clients receive their payments next working day subject to approval from the acquiring banks credit and risk team.

For face to face payments , yes . But your business consultant may recommend a virtual terminal if you are taking a lot of cardholder not present transactions.

Yes , We can provide a gateway or simply the merchant account to sit on your current platform subject to compatibility.

In the rare occasion your service is interrupted, our support is 24/7/365 . We can dial in remotely or in the instance of not being able to remedy the problem , have a new device out to you next working day.

Areas of Expertise

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At Enable we will only work with the most reliable and efficient devices. We will not compromise either of these factors for a small cost saving. 

24/7/365  – Best in Class Customer Service

We understand the world doesn’t stop trading at 5 pm. Nor does it shut on a weekend or bank holiday, If anything for some of our merchants, this is peak time! That’s why our support line is open 24 hours a day, 7 days a week, 365 days a year. We can dial in remotely to resolve most issues. . When not possible we can ship a new device out the next working day via tracked courier.  Our team is understanding and in tune with the needs of our merchants.

Account Management – One call solution

At Enable Payments our salespeople are called Business Consultants. This is because we manage every client relationship we take into our portfolio. Whether it be a severed wire or needing new till rolls, your Business Consultant will be your first port of call on his/her direct number.  We can hopefully handle most requests quickly and efficiently on your behalf without passing the buck to a call center. We believe this is unique within the SME space in the industry.

Transparent Pricing

As one of our customers, we will always be upfront and transparent with the costs involved in facilitating your account. We eradicate any unnecessary fees and continually look to keep you on the best package. We have a free fully functional portal to view bills and look at transactions so you are always up to speed on your merchant account activity.

Better, Faster, Stronger

We use the most up-to-date android technology from the world’s leading manufacturers. Our merchants and their customers comment on the speed and quality of transactions.  Subject to our underwriting team 97% of our clients receive their funds the next business day at no extra cost. This is vital for the cash flow in the SME space.

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